Shipping & Returns

Domestic Shipping:

Shipping is FREE for all orders over $59. $12 For all orders below $59 
Your order will be dispatched 1-3 working days after your purchase, and express postage from Byron Bay will take 1-2 working days depending on your location

International Shipping:

New Zealand Orders over $150 FREE Shipping
New Zealand Orders under $150 Calculated at check out
Asia / UK / Europe / North America Orders over $300  FREE Shipping
Asia / UK / Europe / North America Order $200-$300 $25
Asia / UK / Europe / North America Orders under $200 Calculated at check out
Rest of World Orders = or > $500  FREE Shipping
Rest of World Orders < $500 Calculated at check out

Please note: Orders shipped internationally may incur additional fee’s & duties. The responsibility for any custom duties, foreign taxes or other fees which may be imposed rests solely with the customer.

Should the customer refuse to pay applicable duties & taxes applied by customs, the responsibility lies with the customer.

Please note we are not able to accept returns for any reason due to the perishable nature of our products.

Please contact your local customs office to find out if your order will incur fee’s prior to completing your purchase.

We are unable to exchange/refund change of mind orders, we take upmost care to deliver your bars to you safely. Though if for whatever reason you receive damaged bars, please email within 7 days of receiving your delivery and we will sort it out ASAP
Hot Weather + chocolate. In warmer months please get your parcel shipped to an address at which it won't be sitting in the sun, as our bars do melt. However if this is unavoidable and your bars do get soft, just place them in the fridge for half and hour and they'll be back to full health. Please note that if your bars should melt in transit, they may not look quite as good, but we assure you they'll taste just as amazing, but unfortunately we can't be held responsible for this.